Frequently Asked Questions

Everything you need to know about bringing Trading Places into your home.

What is the typical shipping timeframe for furniture?

Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and professional assembly in your home.

What is your return policy for home decor?

We offer a 30-day return window for most home decor items. Items must be in their original packaging and unused condition. Please note that custom-made or upholstered furniture is final sale.

Do you offer international shipping?

Currently, Trading Places ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.

Are the materials used in your products sustainable?

We prioritize ethically sourced woods and recycled textiles. Each product page features a 'Sustainability' section detailing the specific certifications and materials used for that piece.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.